{"id":135392,"date":"2026-07-16T14:11:59","date_gmt":"2026-07-16T12:11:59","guid":{"rendered":"https:\/\/www.safelog.de\/en\/?page_id=135392"},"modified":"2026-07-16T14:21:44","modified_gmt":"2026-07-16T12:21:44","slug":"information-security-incidents","status":"publish","type":"page","link":"https:\/\/www.safelog.de\/en\/information-security-incidents\/","title":{"rendered":"Reporting of Information Security Incidents"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;1096px&#8221; module_alignment=&#8221;center&#8221; custom_padding_tablet=&#8221;50px|0|50px|0&#8243; custom_padding_phone=&#8221;&#8221; transparent_background=&#8221;off&#8221; padding_mobile=&#8221;off&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row padding_mobile=&#8221;off&#8221; column_padding_mobile=&#8221;on&#8221; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; make_fullwidth=&#8221;off&#8221; use_custom_width=&#8221;off&#8221; width_unit=&#8221;off&#8221; custom_width_px=&#8221;1080px&#8221; custom_width_percent=&#8221;80%&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Teaser&#8221; _builder_version=&#8221;4.27.7&#8243; text_letter_spacing=&#8221;0&#8243; text_line_height=&#8221;1.7&#8243; header_font_size=&#8221;30&#8243; header_letter_spacing=&#8221;0&#8243; header_line_height=&#8221;1&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; use_border_color=&#8221;off&#8221; border_color=&#8221;#ffffff&#8221; border_width=&#8221;1&#8243; border_style=&#8221;solid&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Reporting of information security incidents<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.7&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; module_alignment=&#8221;left&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>The security of information, IT systems, and business processes is of high importance to SAFELOG. External parties can report suspected or identified information security incidents to SAFELOG via the following reporting channel:<\/p>\n<p><strong>Email:<\/strong> <a href=\"&#x6d;a&#x69;&#108;t&#x6f;&#58;&#x73;&#x65;c&#x75;&#114;i&#x74;&#121;&#x40;&#115;a&#x66;&#101;l&#x6f;&#103;&#x2e;&#100;e\">s&#101;&#x63;&#x75;r&#105;&#x74;&#x79;&#64;&#115;&#x61;&#x66;e&#108;&#x6f;&#x67;&#46;&#100;&#x65;<\/a><\/p>\n<p>Please describe the matter as specifically as possible and provide the following information, where known:<\/p>\n<ul>\n<li>type and description of the incident<\/li>\n<li>time or period when the incident was identified<\/li>\n<li>affected systems, applications, information, or business processes<\/li>\n<li>possible impacts<\/li>\n<li>available evidence, such as screenshots or error messages<\/li>\n<li>contact details for follow-up questions, unless an anonymous report is preferred<\/li>\n<\/ul>\n<p>Do not transmit passwords, login credentials, or particularly sensitive information in unencrypted form. If confidential documents are required for further processing, SAFELOG will coordinate a suitable secure transmission method with you.<\/p>\n<p>Incoming reports will be treated confidentially, reviewed without undue delay, and forwarded to the responsible functions within SAFELOG. If contact details have been provided, you will receive a response without undue delay confirming receipt and outlining the next steps.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reporting of information security incidentsThe security of information, IT systems, and business processes is of high importance to SAFELOG. External parties can report suspected or identified information security incidents to SAFELOG via the following reporting channel: Email: &#x73;e&#x63;&#117;&#x72;&#105;t&#x79;&#64;&#x73;&#97;&#x66;&#101;l&#x6f;&#103;&#x2e;&#100;e Please describe the matter as specifically as possible and provide the following information, where known: type and [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":126815,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-135392","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Reporting of Information Security Incidents - SAFELOG GmbH EN<\/title>\n<meta name=\"description\" content=\"SAFELOG offers external individuals the opportunity to report information security incidents via the email address security@safelog.de.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.safelog.de\/en\/information-security-incidents\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reporting of Information Security Incidents - 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